new ticket tariff 2014
I Tax settlement in Warsaw as a solution for cheaper tickets
II Pay your income tax in Warsaw and benefit from multiple discounts and special offers
III More than just one change
IV Visit Warsaw during the weekend
V Public transport concessions for families with three children
VI Use "old" tickets
VII No problems with returning old tickets
VIII Beware of combining tickets on one card!
IX New look and colors of "cardboard" tickets
On 1 January 2012, a new ticket tariff comes into force. Its biggest advantage will be the introduction of additional reduction in fares for people who live in Warsaw and settle their personal income tax in Warsaw revenue office. As a new thing, single fare tickets will be replaced with tickets that enable passengers to change.
People who live in Warsaw and during the taxable year filed a tax return for the previous year in revenue office in Warsaw will be allowed to use cheaper long-term tickets valid both in zone 1 and 2. It will be so-called the Varsovian Card. This entitlement will also concern children of those people up to 20 years of age with the Young Varsovian Card (in case of tickets valid only in zone 1).
In case of 30-day tickets valid only in zone 1, those people will have the right to a 12-zloty discount (adults) and to a 61-zloty discount (children and students). When they decide to buy a 90-day ticket valid only in zone 1, they will be entitled to a 30-zloty discount (adults) and to a 155-zloty discount (children and students). Discount for long-term tickets valid in both zones will amount to 14 PLN for a 30-day ticket and 54 PLN for a 90-day ticket.
New prices of long-term tickets
||100 PLN||98 PLN||110 PLN|
|30-DAY (I i I
||196 PLN||196 PLN||210 PLN|
||250 PLN||250 PLN
|90-DAY (I i I
New prices of reduced long-term tickets
|30-DAY (I)||50 PLN
||49 PLN||55 PLN|
|30-DAY (I i II
||125 PLN||125 PLN||140 PLN|
|90-DAY (I i II)||237 PLN||268 PLN|
The Young Varsovian Card may also be used by graduate, undergraduate and engineering students up to 26 years of age residing in Warsaw who settle their income tax from natural persons in a revenue office in Warsaw or are financially supported by their parents or guardians who settle their taxes in Warsaw.
It is supposed to be a privilege for those who by paying their taxes in the capital city, help co-finance, among other things, the functioning of public transport. It is also supposed to be an incentive for those who have not, as yet, started to do so.
Additionally, a special ticket will be introduced which will be eligible to children under 20 from families with 3 children whose parents or guardians settle their taxes in Warsaw revenue office. It will cost 99 PLN for each child, it will be valid for a year and will entitle its user to unlimited number of journeys - in both ticket zones during its validity.
Another advantage of a new ticket tariff will be its simplification. The number of ticket types will be reduced. Those which are least popular will be canceled. This will include 40- and 60-minute tickets.
Using the public transport will also be facilitated by canceling a single fare ticket which must be validated in each vehicle. A single fare ticket which is valid only in zone 1 will be replaced with a single fare transfer ticket (also valid only in zone 1) which will be valid for 75 minutes and will make it possible, if necessary, to use several means of transport or will entitle its user to reach the last stop of a given line. Single fare ticket for both zones will be replaced with a similar ticket valid, however, for 90 minutes. It will be of great convenience for passengers. Those not using travelcads or time-limit tickets will not have to validate a separate ticket with every change. This will not only be a more convenient solution but also less expensive for those who use different lines or different means of transport when they travel.
A 3-day ticket will be replaced with a weekend ticket which will be valid from 7:00 PM an Friday until 8:00 AM on Monday in zones 1 and 2. The tariff will also include a special group weekend ticket which may be used by a group of maximum 5 people which may want to visit the city using public transport. The rules of its validity are identical to those of single person weekend ticket.
The new tariff will also include altered additional charges for a journey without a ticket or a valid document which confirms the right to reduced fare travel or for stopping a vehicle without a justified reason. Administrative charges will also be changed the value of which, for the comfort of passengers, will be rounded to full zloty.
Tickets valid in zone 1 only:
Single fare transfer ticket– PLN 4.40 (standard), PLN 2.20 (reduced)
1-day– PLN 15 (standard), PLN 7.5 (reduced)
30-day personal ticket– PLN 110 (standard), PLN 98 (Varsovian Card), PLN 55 (reduced), PLN 49 (Young Varsovian Card)
90-day personal ticket – PLN 280 (standard), PLN 250 (Varsovian Card), PLN 140 (reduced), PLN 125 (Young Varsovian Card)
Tickets valid in zones 1 and 2:
Single fare transfer ticket – PLN 7 (standard), PLN 3.50 (reduced)
20-minute ticket – PLN 3.40 (standard), PLN 1.70 (reduced)
1-day – PLN 26 (standard), PLN 13 (reduced)
Weekend ticket – PLN 24 (standard), PLN 12 (reduced)
Weekend group ticket – PLN 40
30-day personal ticket – PLN 210 (standard), PLN 196 (Varsovian Card), PLN 105 (reduced)
30-day bearer ticket – PLN 230 (standard), PLN 115 (reduced)
90-day personal ticket – PLN 536 (standard), PLN 482 (Varsovian Card), PLN 268 (reduced)
90-day bearer ticket – PLN 600 (standard), PLN 300 (reduced)
Senior Personal Pass – PLN 50
Ticket for children from families having three children – PLN 99
Charge for a journey without a ticket – PLN 266
Charge for a journey without a valid document which confirms the right to reduced fare travel or right to free travel – PLN 196
Charge for stopping a vehicle or changing its route without a justified reason– PLN 700
Charge for issuing a copy of the Warsaw City Card – PLN 14
Administrative charge for issuing request for payment if cancelled – PLN 21
From 3 December 2013, the residents of Warsaw who pay their personal income tax (PIT) in the capital city of Warsaw have the right to obtain the Varsovian’s Card and the Young Varsovian’s Card. The cards will be valid from 1 January 2014.
The authorities of the capital city decided to award those who pay their personal income tax in Warsaw and, thereby, contribute to its ongoing expenses. PIT constitutes the greatest portion of Warsaw’s financial resources, which accounts for 1/3 of the city’s overall income. On average, a person paying their income tax in Warsaw contributes 3.1 thousand PLN towards the city’s needs. Thanks to it, Warsaw can develop and provide more efficient and convenient services to its residents. The resources from income tax help finance schools, nurseries, crèches, various culture centers and institutions, for example theaters and museums, the purchase of new buses, trams and underground trains. What is more, the city subsidizes public transport with almost 70% of its costs. The resources from taxes also helped finance the construction of Copernicus Science Center, Maria Sklodowska-Curie bridge and are currently spent on the second line of the Warsaw underground. For all those reasons, the people living and paying personal income tax in Warsaw will have the right to hold the Varsovian’s Card and the Young Varsovian’s Card, which will provide discounts in public transport, cultural and sports venues and centers.
Who is it for?
Everyone living and paying personal income tax (PIT) in Warsaw can obtain the Varsovian’s Card, while their children can hold the Young Varsovian’s Card. However, the Young Varsovian’s Card holders have to be under 20 years of age or, in case of university students, under 26 years of age.
The Varsovian’s Card and the Young Varsovian’s Card will be based on electronic Warsaw City Cards, used for encoding public transport tickets. They are going to have different design, which will distinguish them from ordinary City Cards. As for now, from 3 December, those entitled to hold the new types of cards will have special holograms attached to their current City Cards.
How can I get my card?
The holders of Warsaw City Cards or other types of electronic cards with encoded public transport tickets (for example Electronic Student Card) do not have to apply for new cards. They only need to apply for the hologram to be attached to their current cards.
Three simple steps to get the Varsovian’s Card and the Young Varsovian’s Card:
1. Fill in the application form on ZTM website (www.ztm.waw.pl), in one of ZTM Passenger Service Centers (POP) or Resident Service Centers (WOM) of one of Warsaw districts.
- the green application form (I) - for individuals
- the blue application form (R) - for families
- the orange application form (3) - for families with three children
2. Send your application form via www.ztm.waw.pl, post to ZTM (ul. Żelazna 61, 00-848 Warszawa) or submit it in person in any POP or WOM. Full list of these places can be found on www.ztm.waw.pl website. If you are applying for a new card, you need to attach your current photo to the application.
3. Collect your card or hologram at the place indicated in your application form.
You will be notified by email of the time when your card or hologram is ready for you to be collected. If no contact info is provided in your application form, you will need to call 19115 in order to find out when your card is ready.
Important notice! When collecting the Varsovian’s Card and the Young Varsovian’s Card, you will need to present the following documents:
1. the application form signed by all adult persons mentioned in it, also if the application was sent online,
2. ID card, driver’s license or passport,
3. the documents confirming the degree of relationship (for example the children’s birth acts),
4. the current Warsaw City Cards or other electronic cards mentioned in your application,
5. the documents confirming your taxpayer identification number (NIP) - in case of foreigners only.
The Varsovian’s Card is also aimed to encourage the people who, despite living in Warsaw, sometimes even for a few years, did not decide to start paying taxes in the capital city, to start doing so. There can be even a few thousands of such persons. Each new income taxpayer may equal, for example, a new bench in a park or a renovated part of a street. The Varsovian’s Card and the Young Varsovian’s Card scheme is going to continually develop. New offers of different institutions will gladly be included, while the current offers will be changed and the discounts offered will be adjusted. There will be a special website created which will list the terms and conditions, as well as all benefits for the holders of the Varsovian’s Card and the Young Varsovian’s Card.
Where can I get additional information?
Detailed information concerning prices, discounts, terms and conditions of using the Varsovian’s Card and the Young Varsovian’s Card, returning unused tickets and using the tickets validated before 1 January 2014 can be found on www.ztm.waw.pl website. You can also call 19115 (available 24 hours a day) or send an email to: firstname.lastname@example.org. You can get all information you need at ZTM Passenger Service Centers.
There will be posters and leaflets with information concerning the Varsovian’s Card and the Young Varsovian’s Card, as well as new ticket prices displayed and distributed in various places, for example in Resident Service Centers, schools and education institutions, culture centers, sports centers, public transport and at the bus stops.
Replacing single fare ticket with a transfer ticket will be of great help to those passengers who use public transport on irregular basis and do not use long-term tickets.
If a passenger does not use long-term or time-limit tickets and travels with single fare tickets, they must remember to validate a separate ticket every time they change the vehicle. If such a passenger needs to change a few times, the cost of the journey increases considerably.
From 1 January, single fare ticket will become single fare transfer tickets as well. A standard ticket valid in zone 1 will cost 4.40 PLN, which is the same as a "regular" single fare ticket. However, it will remain valid for 75 minutes. During this time, the passenger will be entitled to multiple changes and will be able to use various means of transport. This type of ticket will also entitle the passenger to reach the last stop along the route of the bus, tram or train in which it was validated. In such a case, it will be possible also when the journey time exceeds 75 minutes. It applies only to such a case! If you have a validated ticket and change (even once only), its validity expires after exactly 75 minutes.
The same rules will apply to single fare tickets valid in both ticket zones. The differences lie in longer time that the tickets are valid - as long as 90 minutes and higher price - 7 PLN.
This will not only be a more convenient solution but also less expensive for those who travel irregularly and use different lines or different means of transport.
The new ticket tariff will include special offer for all the passengers who wish to use public transport during the weekend.
This group includes, for instance, the tourists – visitors from other cities or countries who come to Warsaw in great numbers. Our new offer is also aimed at extramural and postgraduate students who attend lectures in Warsaw’s universities. It is also a perfect solution for families that usually use cars and do not have long-term tickets. They can now spend some time together in a cinema, zoo, shopping center or the Old Town with their car left, at least for some time, in a garage.
Such people were the motivation to introduce the weekend tickets. They will replace the current 3-day tickets, valid for any period during the week. The new ones, however, will be more advantageous for the following reasons.
First of all, their validity range is longer. The standard 3-day ticket is valid only until 11:59 PM of the third day. Therefore, if you validate it on Friday evening hours, it will last to 11:59 PM on Sunday. The weekend ticket, on the other hand, will be valid from 7:00 PM on Friday to 8:00 AM on Monday.
Secondly, you will pay less. The current 3-day ticket now costs 30 PLN for zone 1 and 48 PLN for zones 1 and 2. The new one will be only 24 PLN for both zones! A weekend group ticket will be even cheaper. For both zones as well, its price will be 40 PLN, with up to 5 people for one ticket. It means that in such a situation one person will pay only 8 PLN! However, the benefits will be palpable even for two people, as they will spend 20 PLN – 4 PLN less than for the individual weekend ticket.
Special personalized tickets for children from three-child families are going to be introduced next year. The aim is to significantly reduce public transport expenses incurred by such families.
Children from three-child families will have the right to purchase one-year travelcards at the special price of 99 PLN. These travelcards will be valid until 23:59 on the three hundred and sixty fifth day after validating (the three hundred and sixty sixth day if the 29th of February is included). The children holding valid travelcards will be able to use public transport in both ticket zones throughout this period, which means that they will pay only 8.25 PLN a month for unlimited travel in Warsaw and its suburbs!
However, there are a few requirements for the families of the children who would like to use such travelcards. Each child using the travelcard must be under 20 years old and has to be a resident of Warsaw. Furthermore, his/her parents or legal guardians (or a single parent/legal guardian) have to live in Warsaw as well and pay taxes to one of the Warsaw tax offices.
The travelcards will be sold in ZTM Passenger Service Centers only. They will be coded on Young Varsovian’s Card, which is a personalized Warsaw City Card with a special hologram attached. Families with three children who meet all specified requirements and who want their children to be able to use travelcards will need to submit applications for the cards and holograms.
The important feature of these travelcards is that the fact of one child in the family losing the right to hold it, for example after their twentieth birthday or because of moving away from Warsaw, does not deprive his/her siblings of the same right.
Almost all tickets from current tariff (valid until 31 December 2013) will be valid when a new tariff is implemented. What are the conditions?
Single fare tickets, 20-minute tickets and 24-hour tickets for zone 1 may be validated without any limits also next year. This is all due to the fact that their prices do not change (obviously, the "old" single fare ticket validated after 1 January 2014 will became a single fare transfer ticket). The only price that changes is the price of a24-hour ticket for zones 1 and 2, that is why those tickets may be returned beginning with January next year.
The following tickets: 40-minute tickets, 60-minute tickets and 3-day tickets, may be used if they are validated before a new ticket tariff becomes effective, i.e. no later than 31 December 2013 at 11:59 PM. Those tickets will be honored until the end of their validity.
In case of tickets encoded on Warsaw City Card, i.e. 30-day or 90-day tickets, it will be possible to encode maximum two contracts of the same type. If we activate the first of them before 1 January 2014, the second one will be activated automatically after the first activation expires. Tickets validated or activated before 1 January 2014 may be used until 30 June 2014 at the latest. Except for Senior Tickets which may be used until the end of their validity.
Upon introduction of a new ticket tariff, unused tickets from currently valid tariff may be returned. The rules for return will be slightly different.
The new binding rules for the return of "old", unused tickets meet the passengers' expectations. They make it easier for those who have a few of "old" tickets left.
Not validated or activated tickets (all ticket types except for single fare vehicle ticket) with the value not exceeding 100 PLN may be returned "on the spot", with no formalities required. It is worth reminding that in current year - after the current tariff was implemented - the value threshold for old tickets was lower. The tickets with total value of 50 PLN were accepted "on the spot."
Returns of total value exceeding 100 PLN but with the total number of tickets not exceeding 250 will only be accepted upon signing appropriate declaration and presenting valid ID document or the return of the bill of sale. The tickets with the total number exceeding 250 will not be accepted for return. They may only be exchanged - with possible extra payment - into new tariff tickets. The exchange will only be possible at ZTM Passenger Service Center in Młociny.
It is worth reminding here that single fare, 20-minute and 24-hour tickets valid in zone 1 do not need to be returned. Their price remains unchanged and they may be used until the end of 2014.
The tickets may be returned at all Passenger Service Centers at Żelazna street, metro stations: Imielin, Służew, Centrum – 2 points, Świętokrzyska, Ratusz Arsenał, Dworzec Gdański, Plac Wilsona, Marymont, at Młociny junction, on the bus terminus at Dworzec Wschodni from Lubelska street and at Chopin Airport) until 30 June 2014. Handling cost will not be charged upon returns. Handling cost will be charged in case of returns of long-term tickets validated earlier; therefore, instead of returning them, it is more convenient to use them.
The return of personal ticket encoded on the Warsaw City Card will only be possible by the owner of the ticket or a person authorized by him/her (upon written authorization). Moreover, the ticket will be accepted for return after appropriate declaration is signed by the returning party and presenting a valid ID document or the return of the bill of sales.
Important information for long-term ticket holders. On one card you can connect ticket from the "old" tariff with a contract from a new price list. This will apply only to tickets of the same kind and type.
On one card, up to two contracts of the same kind and type can be encoded. Therefore, if someone still has active contract after 1 January 2014, e.g. a 90-day standard ticket valid only in the first zone of the "old" tariff, which is the currently applicable, will be able to encode a 90-day standard ticket valid in the first zone of the new tariff without fear of losing the "old" contract. Importantly, the second contract will be activated automatically after the expiry of the first one. It is very important that the second contract was the same kind and type as the first one. Encoding the ticket of another kind or type will delete the "old" contract from the card. In this case, the passenger is not entitled to a refund for the unused part of the ticket, which is stipulated in article 6 of additional provisions of transport tariffs.
Attention! You will not be allowed to combine a current ticket with a cheaper Varsovian’s Ticket or Young Varsovian’s Ticket on one card, because these tickets are reduced-fare tickets applicable under different rules. The holder of the activated, standard, 30-day ticket valid only in the first zone encodes Varsovian’s Ticket e.g. 30-day valid only in the first zone will lose the unused part of the ticket. Encoding Varsovian’s Ticket without losing part of a valid ticket will become possible only after the expiry of validity of the ticket which is currently in use.
Therefore, passengers should regularly check the expiration date of their tickets and, obviously, always remember what kind and type of ticket they use. This will prevent them from any unpleasant surprises.
Several changes have been introduced to "cardboard" ticket designs which will be valid from 1 January 2014. We invite you to become familiar with detailed information.
The largest changes have been introduced to 75-minute and 20-minute single fare transfer ticket designs.
The "have swapped" the colors. A single fare transfer ticket will be green and a 20 minute ticket will be red.
A single fare transfer ticket for both zones will also be green. Apart from information about the zones that the ticket is valid in, there will also be a white circle with information concerning the time of its validity.
Passengers using 20-minute tickets and single fare tickets, before buying and validating them, should pay particular attention to which type of ticket they buy and validate.
The colors of 24-hour tickets have not changed. They will be blue as they were before.
New weekend tickets will be purple. Personal weekend tickets (standard and reduced) will be light purple and a group weekend ticket will be dark purple.
The tickets will also include additional information that they are valid in both zones and exact days and hours of their validity. Moreover, the group ticket will bear white rectangle with five "figures" and information that the ticket is valid for the maximum of 5 people.
Ticket will become even more "Warsaw-like." To the left, instead of the ZTM logotype, Warsaw logo - a mermaid - will be placed with the text: "Fall in love with Warsaw"
Standard tickets will remain plain, colored cardboard tickets. Reduced tickets will bear a small, blue strip on the left side.