“Factory of innovations…” – ZTM Warszawa

“Factory of innovations…”

“Factory of innovations in public transport in Warsaw”


The “Factory of innovations in public transport in Warsaw” project has received funding under the Leonardo da Vinci programme in the amount of EUR 16,144. The main objective of the project is to develop public transport in terms of investments, integration, transport management and its improvement through the establishment of a group of highly skilled professionals who will participate in the management of public transport in Warsaw.  The project is a response to the lack of sufficiently qualified staff on the Polish market.

This is the third edition of the project which is a continuation of the project “New quality of services – young personnel as the driving force behind changes in public transport” and “New culture of mobility in Warsaw.” The first one was executed by ZTM in 2009 in cooperation with BVG, a partner from Berlin, and the second one in 2012, with the participation of partners from Vienna – Wiener Linien and Turin – AMMT.   

As part of the project seven employees of ZTM will participate in two-week long internships abroad. The internships will take place in Birmingham and Prague which will allow the identification of good practices in the following transport companies: Centro Birmingham and ROPID Praha. Both institutions are credible and reliable partners with whom ZTM has been cooperating for many years in international forum within the EMTA – European Metropolitan Transport Authorities organisation.



CENTO Birmingham is a company which manages and integrates local transport in England, in the West Midlands region (including Birmingham, Walsall, Coventry and Wolverhampton). It invests in a range of solutions for improving and strengthening regional transportation structures, safety of travel and integrated public transport, and for developing a common vision for the future (WMLTP – West Midlands Local Transport Plan 2011-2026).



ROPID Praha is a regional organiser of integrated transport in Prague. Its task is to create modern integrated public transport for residents and tourists. ROPID has extensive experience in developing integrated public transport timetables. It also implements a policy of limiting traffic in the city centre which, among others, is connected with ongoing development of the P+R system (parking lots are located at metro stations and tram stops on the outskirts of the city).


The main objective of the project is that the participants of internships gain knowledge and skills related to the organisation and functioning of municipal transport systems and their development. Issues analysed within the project will concern, among others, effective management of transport and its image, introduction of innovative technologies and education of passengers.

Detailed objectives of the project include:

Topics of internships


The project will involve seven employees of ZTM. CENTO will host four employees, and ROPID three of them.

The results of the project will include: gaining practical knowledge of modern standards of public transport management by the participants, the opportunity to deepen cultural knowledge and broaden foreign language skills, as well as the establishment of contacts with persons responsible for the management of public transport in other European metropolises in order to exchange sectoral information.

Internships will be held in the second quarter of 2014 and will last for two weeks for each participant.

The project is coordinated by Halina Rakowska ([email protected]).