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warsaw city card

varsovian card

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If, after 30 September 2016, you want to enjoy the privileges offered by the Varsovian Card (and in case of your children up to 21 years of age or students up to 26 years of age — the Young Varsovian Card), you reside and settled your personal income tax for 2015 in Warsaw, you may extend your entitlements in two ways:

- in selected ticket machines (recommended for people extending entitlements with the exception of families with three children and families with many children who should visit ZTM Passengers Service Centres (Punkty Obsługi Pasażerów ZTM)). Just insert the card into the ticket machine slot, select the “e-hologram” option from the start menu and follow the prompts.

- in ZTM Passenger Service Centres and Residents Service Offices (recommended for people applying for the Varsovian Card or the Young Varsovian Card).

People applying for the Varsovian Card or the Young Varsovian Card should bring a identification document and fill in one of the applications below:

- green (I) — for an individual

- blue (R) — for the family

- orange (3) — for families with three children (only in ZTM Passenger Service Centres).

It is also necessary to present an ID card and one of the following documents for review:

  • the first page of the PIT tax return filed for 2015 with the Warsaw revenue office stamp certifying the tax settlement
  • an official confirmation of receipt issued by the electronic inbox of the ICT system of tax administration (Urzędowe Poświadczenie OdbioruUPO) with the first page of the tax return filed electronically and the generated document number compatible with the UPO document ID
  • a certificate from the revenue office confirming the submission of earned income (sustained loss) tax return in 2015.

Foreigners are obliged to provide the document confirming the assignment of the NIP Tax Identification Number for review.

In case of submitting a family application (R) or (R3), it should be signed by all adult persons. Additionally, you should present a document confirming the degree of kinship (e.g. birth certificate(s) of the child/children) for review.

FREQUENTLY ASKED QUESTIONS ABOUT E-HOLOGRAMS

CHECK WHERE YOU CAN FIND TICKET MACHINES
WHICH CAN UPLOAD THE E-HOLOGRAM

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INFORMATION ABOUT THE VARSOVIAN CARD (KARTA WARSZAWIAKAKW) AND THE YOUNG VARSOVIAN CARD (KARTA MŁODEGO WARSZAWIAKAKWM)

If you want to quickly and conveniently receive the hologram or a card with a hologram

VISIT ANY ZTM PASSENGERS SERVICE CENTRES OR THE RESIDENTS SERVICE OFFICE (WYDZIAŁ OBSŁUGI MIESZKAŃCÓWWOM) WITH THE PIT TAX RETURN

The first page (the one with the address) with the confirmation of receipt (stamp) of the revenue office. You may also bring a certificate from the revenue office. If you filed your tax return for 2015 via the Internet, bring the first page printed or the printed UPO — the PIT tax return together with the generated document number compatible with the UPO document ID. In the absence of the number, it is necessary to present a certificate from the revenue office or the first page of the PIT tax return certified by the revenue office.

I. Answers to frequently asked questions
II. What is the Varsovian Card?
III. Procedures relating to receiving and issuing hologram
IV. Places, where you can get the Varsovians Card or Young Varsovians Card
Applications for download

I. Answers to frequently asked questions:

A) Entitlements to apply for the cards, selection of cards and applications

1. Who can get the Varsovian Card and the Young Varsovian Card?
2. I am a student residing, working and self-settling tax in Warsaw. My parents also settle tax and live in Warsaw. Which card should I choose?
3. Can a disabled person having reduced fare for public transport apply for such card and take advantage of the discount resulting from holding such card?
4. I am unemployed (registered or unregistered). Can I use the Varsovian Card?
5. Can my 13-16-year-old son apply for the Young Varsovian Card himself?
6. My husband is (lives) abroad. We file the PIT tax return here. Can we get the Varsovian Card?
7. We live in Józefów, Błonie (neighbouring communes). We work in Warsaw. Our children go to school in the Capital City. Can we have the Varsovian Card and our children the Young Varsovian Card?
8. We live in Ożarów Mazowiecki, but settle taxes in the Warsaw revenue office. Can I apply for the Varsovian Card / Young Varsovian Card?
9. How can I prove that I reside (I am not registered) and pay taxes in Warsaw?
10. I am raising my grandson whose parents are abroad. Can I apply for the Young Varsovian Card for him?
11. I have four children who now use public transport free of charge. Will my children have to buy one year passes for PLN 99 from January?
12. Will children from family foster homes / foster families who now use free public transport have to apply for a card and buy a one year pass?
13. I want to start paying taxes in Warsaw and use the Varsovian Card / Young Varsovian Card. What should I do?
14. I am a foreigner who has a Polish Personal Identification Number (PESEL). In the application for a hologram for a foreigner there is only place to enter the NIP number. It is also not possible for a foreigner to enter the PESEL number in the electronic form. What should I do in this situation?
15. My husband and I are raising three children. One child of our own and two from my previous marriage. We all reside in Warsaw and we settle taxes here. Can my children use a one year pass for PLN 99 in such a situation?
16. I reside in Warsaw and I settled personal income tax for 2015 in the Warsaw revenue office. Despite this, I received information that I am not entitled to the Varsovian Card. What should I do? 

B) Manufacturing of cards

17. Where can I apply for the Varsovian Card / Young Varsovian Card?
18. I do not have the Warsaw City Card. I encode tickets on the PKO BP Card / Student Electronic Card / Postgraduate Student Electronic Card / Employee Electronic Card / Legia Fan Card. Do I need to apply for a new city card to use the Varsovian Ticket / Young Varsovian Ticket / Discount Varsovian Ticket?
19. What documents are required to verify the degree of kinship?
20. Is the Varsovian Card / Young Varsovian Card an additional, new personalised Warsaw City Card in accordance with the new pattern and will I have to apply for a new one, even though I already have a personalised card, on which I encode tickets?
21. How long does it take to issue the Varsovian Card / Young Varsovian Card?
22. Do I have to re-verify the tax settlement in Warsaw and submit another application to receive a duplicate of the Varsovian Card / Young Varsovian Card hologram if I loose the hologram/card with a hologram?

C) Profits from owning of the card. Recharging the card

23. What discounts are the holders of the Varsovian Card / Young Varsovian Card entitled to?
24. What are the prices of the Varsovian Ticket?
25. What are the prices of the Young Varsovian Ticket and the Discount Varsovian Ticket?
26. Will I be able to buy the Varsovian Ticket, the Young Varsovian Ticket and the Discount Varsovian Ticket, for example, in the ticket machine, or will I be able to do this only in the ZTM Passengers Service Centre?

D) Young Varsovians Ticket

27. Who is the Discount Varsovian Ticket for?
28. Do I need a hologram on the city card for the Discount Varsovian Ticket?
29. What hologram should be on the city card to be able to enjoy the Discount Varsovian Ticket?
30. I am turning 26 and I will no longer have the right to the Young Varsovian Ticket. Do I have to change the hologram from brown to silver?
31. I am turning 21 and I will no longer have the right to the Young Varsovian Ticket. Do I have to change the hologram from brown to silver?

E) Changing the hologram into e-hologram

32. What is e-hologram?
33. How does e-hologram differ from the previously issued hologram?

34. From when can I obtain e-hologram?
35. Who can receive e-hologram?
36. Is e-hologram valid indefinitely?
37.
How do I get e-hologram if I do not have the Varsovian Card or the Young Varsovian Card?
38. Do I have to visit the ZTM Passengers Service Centre or the Residents Service Office with a set of documents and a completed application if I already have a hologram (sticker) and I have settled tax for 2015 in Warsaw?
39. Do I have to apply for a new City Card if I want to upload e-hologram?
40. How much does it cost to upload e-hologram?
41. What benefits — in addition to the extension of the validity of entitlements — does changing the hologram to e-hologram give?
42. How do I check if I have the e-hologram uploaded and when does it expire?
43. Are all the machines adapted to uploading e-holograms?
44. How will the ticket inspector check if I have a valid e-hologram?

45. Do I need to replace the card with a new one if I change my status from the Young Varsovian Card to the Varsovian Card and I have the e-hologram?
46. I am turning 21 and I will not be able to use the Young Varsovian Ticket. Do I need to report a status change to the Varsovian Card with the e-hologram uploaded in the Passengers Service Centre?
47. I am turning 26 and I will not be able to use the Young Varsovian Ticket. Do I need to report a status change to the Varsovian Card with the e-hologram uploaded in the Passengers Service Centre?
48. How will the institutions offering discounts on the basis of the Varsovian Card and the Young Varsovian Card check the entitlement?
49. What should I do in case of loss/damage of the card with the e-hologram uploaded?
50. Will I be able to use this ticket and discounts resulting from the fact of settling tax in Warsaw if, until 1 October 2016, I will not upload the e-hologram, and I will have the Varsovian Ticket on the card?

Check where you can find ticket machines which can upload the e-hologram

A) Entitlements to apply for the cards, selection of cards and applications

1. Who can get the Varsovian Card and the Young Varsovian Card?

The Varsovian Card can be obtained if two conditions are both met, i.e. you reside in the Capital City of Warsaw and settle personal income tax in Warsaw.

The following individuals are entitled to the Young Varsovian Card:

  • children until 30 September in the calendar year in which they are 21 years of age residing in the area of the Capital City of Warsaw if their both parents/guardians or parent/guardian who is a single parent meet the above stated conditions.
  • students until they are 26 years of age if:

- they reside in the area of Warsaw and settle income tax in the Capital City of Warsaw

- their both parents/legal guardians or a parent/legal guardian who is a single parent reside in the area of the Capital City of Warsaw and settle personal income tax in Warsaw

  • adult children until 30 September in the calendar year in which they are 21 years of age who do not have parents/legal guardians if they reside in the area of Warsaw and settle personal income tax in the area of the Capital City of Warsaw.

In addition, the Varsovian Card entitles to purchase the Discount Varsovian Ticket to be used by:

  • retired persons and pensioners until reaching the 70th year of age (with the exception of people using the Senior Ticket)
  • moderately disabled individuals after reaching the 26th year of age
  • people completely unable to work after turning 26 years of age
  • doctoral students, no longer than when they turn 35
  • war veterans or individuals conducting an activity that is equivalent with a war veteran’s activity and certain individuals who are the victims of war repressions and post-war repressions
  • students of undergraduate, engineering or master degree studies after they are 26 years of age
  • students of teacher-training colleges as well as social worker colleges
  • injured veterans receiving disability benefits by virtue of injuries or illnesses occurring as a result of their participation in the warfare abroad

- if these individuals are residing in the area of the City and settle personal income tax in the revenue office in the area of the City, regardless of the fact if those people draw income.

2. I am a student residing, working and self-settling tax in Warsaw. My parents also settle tax and live in Warsaw. Which card should I choose?

If you are a student up to 26 years of age, residing and settling tax in Warsaw — you are entitled to the Young Varsovian Card (KMW) with a brown hologram. You may use the Discount Varsovian Ticket (Ulgowy Bilet Warszawiaka) after 26 years of age, provided that you replace the hologram with a silver one.

3. Can a disabled person having reduced fare for public transport apply for such card and take advantage of the discount resulting from holding such card?

A disabled person meeting the conditions arising from the Resolution, i.e. residing in the area of Warsaw and settling tax in Warsaw from 1 August 2014 can use the Discount Varsovian Ticket.

4. I am unemployed (registered or unregistered). Can I use the Varsovian Card?

If you meet the conditions set out in the resolution, i.e. you reside in Warsaw and settle personal income tax in the revenue office in the area of Warsaw, you can use the Varsovian Card. The condition of settling tax also covers situations where a given person does not have income or sustained loss.

5. Can my 13-16-year-old son apply for the Young Varsovian Card himself?

No, he can’t. The condition of obtaining the card is settling taxes and residing in Warsaw by the parents. The application must be signed by both parents. The son can collect the card for himself and for the parents if they indicate the son in the application as a person entitled to collect the Card.

6. My husband is (lives) abroad. We file the PIT tax return here. Can we get the Varsovian Card?

Only people residing in the area of the Capital City who settle personal income tax in the revenue office in the area of the Capital City can purchase a discount ticket. If your husband does not reside in Warsaw — he is not entitled to the Varsovian Card.

If you reside in Warsaw and settle personal income tax in the revenue office in the area of Warsaw — you are entitled to use the Varsovian Card.

7. We live in Józefów, Błonie (neighbouring communes). We work in Warsaw. Our children go to school in the Capital City. Can we have the Varsovian Card and our children the Young Varsovian Card?

No. Only those who reside and settle taxes in Warsaw are entitled to the Varsovian Card / Young Varsovian Card.

8. We live in Ożarów Mazowiecki, but settle taxes in the Warsaw revenue office. Can I apply for the Varsovian Card / Young Varsovian Card?

No. Only those who reside and settle taxes in Warsaw are entitled to the Varsovian Card / Young Varsovian Card.

9. How can I prove that I reside (I am not registered) and pay taxes in Warsaw?

You do not need to prove the fact of residing and settling taxes in the tax authority in Warsaw. Simply complete the appropriate application for a Personalised Warsaw City Card with a hologram or a hologram and bring the first page (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax return for 2015 via the Internet, bring the first page printed and the printed UPO — the PIT tax return together with the generated document number compatible with the UPO document ID. In the absence of the number, it is necessary to present a certificate from the revenue office or the first page of the PIT tax return certified by the revenue office.

10. I am raising my grandson whose parents are abroad. Can I apply for the Young Varsovian Card for him?

No, unless you are the child’s legal guardian and meet the conditions resulting from the resolution, i.e. you reside in the area of Warsaw and settle tax in Warsaw.

11. I have four children who now use public transport free of charge. Will my children have to buy one year passes for PLN 99 from January?

Entitlements to free travels for families with four or more children will not change. A card in accordance with a special pattern that they already have entitles children to free travels.

It is worth reminding that school attending children living in the families with four or more children, residing in the Capital City of Warsaw, no longer than until 30 September in the calendar year in which they are 21 years of age are entitled to free travels — on the basis of other entitlement to free travel. The loss of entitlement by one of the children does not deprive the remaining children of their entitlements.

The proof of entitlement to free travel in the form of a personalised proximity card is issued by the Public Transport Authority (Zarząd Transportu MiejskiegoZTM) upon presentment of the evidence confirming that the conditions of entitlement have been met. By “family” one should understand the family mentioned in Article 6 item 14 of the Act of 2 March 2004 on Social Assistance.

In addition, if the children wish to use the Young Varsovian Card, parents should apply to ZTM or WOM for issuing a hologram and present the first page (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax return for 2015 via the Internet, bring the first page printed and the printed UPO — the PIT tax return together with the generated document number compatible with the UPO document ID. In the absence of the number, it is necessary to present a certificate from the revenue office or the first page of the PIT tax return certified by the revenue office.

People not holding the card with entitlements should apply to ZTM or WOM for issuing a card with a hologram.

12. Will children from family foster homes / foster families who now use free public transport have to apply for a card and buy a one year pass?

Entitlements to free travel will not change. If children wish to use the entitlements resulting from the Young Varsovian Card, the legal guardian must visit one of the ZTM Passengers Service Centres or the Residents Service Office and apply for issuing a hologram, attaching a certificate in terms of placing the child in the facility, issued by the Warsaw Family Support Centre.

13. I want to start paying taxes in Warsaw and use the Varsovian Card / Young Varsovian Card. What should I do?

You must reside in the area of Warsaw and settle in 2016 tax for 2015 in the revenue office in the area of Warsaw to be able to use the Varsovian Card / Young Varsovian Card.

14. I am a foreigner who has a Polish Personal Identification Number (PESEL). In the application for a hologram for a foreigner there is only place to enter the NIP number. It is also not possible for a foreigner to enter the PESEL number in the electronic form. What should I do in this situation?

A foreigner who has a PESEL number may submit a paper application for an individual (I) instead of an application for a foreigner (Io).

15. My husband and I are raising three children. One child of our own and two from my previous marriage. We all reside in Warsaw and we settle taxes here. Can my children use a one year pass for PLN 99 in such a situation?

Children from families with three children, residing in Warsaw, and whose parents or legal guardians are also residents of the Capital City and settle their personal income tax here are able to get a one year pass for PLN 99. In this situation, the concept of a family should be applied through the prism of Article 6 item 14 of the Act of 12 March 2004 on Social Assistance (Journal of Laws of 2013, item 182), which indicates that a family is composed of people related or unrelated remaining in the actual relationship, living and running a household together. This means that children from the so-called patchwork families, i.e. those in which present spouses or partners are raising children from previous marriages or relationships, are also entitled to the one year pass. To be able to use such a ticket, when applying for the card (in accordance with a special pattern) with a hologram, the applicant must sign an appropriate statement conforming that they remain in an actual relationship, reside together with the children at the address indicated in the application and confirming running joint household. It is also necessary to confirm the degree of kinship of children in relation to people (parents) who are married or remain in an actual relationship having children from previous marriages. This is confirmed by the parent who is the legal guardian in relation to a given child. So, if in the family there are children having two different legal guardians, it is required to confirm the degree of kinship by both guardians.

16. I reside in Warsaw and I settled personal income tax for 2015 in the Warsaw revenue office. Despite this, I received information that I am not entitled to the Varsovian Card. What should I do?

Please visit any selected ZTM Passengers Service Centre or the Residents Service Office with the first page of the PIT tax return (the one with the address) with the confirmation of receipt (stamp) of the Warsaw revenue office or a certificate from the office. If you filed the tax return via the Internet, please bring the first page of the PIT tax return printed and the printed UPO — the PIT tax return together with the generated document number compatible with the UPO document ID. In the absence of the number, it is necessary to present a certificate from the revenue office or the first page of the PIT tax return certified by the revenue office.

B) Manufacturing of cards

17. Where can I apply for the Varsovian Card / Young Varsovian Card?

If you have a Personalised Warsaw City Card or other ticket carrier, submit an application in the ZTM Passengers Service Centre or the Residents Service Office and present the first page (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax return for 2015 via the Internet, bring the first page printed and the printed UPO — the PIT tax return together with the generated document number compatible with the UPO document ID.

The list of addresses of ZTM Passengers Service Centres can be found on the following website.

18. I do not have the Warsaw City Card. I encode tickets on the PKO BP Card / Student Electronic Card / Postgraduate Student Electronic Card / Employee Electronic Card / Legia Fan Card. Do I need to apply for a new city card to use the Varsovian Ticket / Young Varsovian Ticket / Discount Varsovian Ticket?

There is no need. The hologram will be recorded on the already existing card. However, in the case of the Legia Fan Card, this may only be the card with the ZTM logo and with the 11-digit MIFARE number.

PLEASE NOTE! Please be advised that in the absence of the possibility of placing the hologram entitling to discounts resulting from holding the “Varsovian Card” and the “Young Varsovian Card” by

- Szkoła Główna Służby Pożarniczej (The Main School of Fire Service),

Student Electronic Cards and Postgraduate Student Electronic Cards issued by the aforementioned higher education institution cannot serve as the ticket carrier introduced from 1 January 2014 for people residing and settling tax in the Capital City of Warsaw. This is due to the lack of unused space on the Electronic Student Card (Elektroniczna Legitymacja StudenckaELS). According to regulations, the higher education institution has only one field on the ELS at its disposal, which is already used by the Main School of Fire Service and it has no right to use other space. If you are interested in buying the “Varsovian Ticket” and the “Young Varsovian Ticket”, students of this higher education institution are required to apply for the Personalised Warsaw City Card. It is possible to obtain the Personalised Warsaw City Card in any ZTM Passengers Service Centre, the Residents Service Office or by submitting an application via the website.

19. What documents are required to verify the degree of kinship?

The degree of kinship may be confirmed in various ways, e.g. by producing the certified copy of the child’s birth certificate. In the case of children from family foster homes, foster families, institutions of emergency care and education of family, socialisation, intervention and specialist therapeutic type by presenting a certificate issued by the Warsaw Family Support Centre. In the case of a legal guardian by presenting a copy of a court order on establishing guardianship over a child, and in the case of adoption — a copy of the court decision on the adoption of a child. In addition, upon the request of a parent/legal guardian registered in Warsaw, it is possible to check kinship based on the population records database.

20. Is the Varsovian Card / Young Varsovian Card an additional, new personalised Warsaw City Card in accordance with the new pattern and will I have to apply for a new one, even though I already have a personalised card, on which I encode tickets?

There is no need to apply for a new card. Your Personalised Warsaw City Card will become the Varsovian Card / Young Varsovian Card after recording a special hologram. This does not apply to families with three children, which should apply for new personalised cards for their children — in accordance with a special pattern — with a hologram. The application for the card for children from families with three children can be submitted in ZTM Passengers Service Centres, attaching photos of children to the application, for whom you are applying for the card. You can specify any ZTM Passengers Service Centre as a collection place of cards. Replacement with the card in accordance with a new pattern is free of charge for children from families with three children.

21. How long does it take to issue the Varsovian Card / Young Varsovian Card?

It takes 7 to a maximum of 30 days to issue the card from the moment of submitting the application.

In case of submitting the application in person in the ZTM Passengers Service Centre or the Residents Service Office, together with the presentation of a certificate from the revenue office or the first page of the PIT tax return certified by the revenue office, or in the case of filing the PIT tax return via the Internet, the first page printed of the PIT tax return and the printed UPO — the PIT tax return with the generated document number compatible with the UPO document ID, it is possible to obtain the hologram “on the spot”.

22. Do I have to re-verify the tax settlement in Warsaw and submit another application to receive a duplicate of the Varsovian Card / Young Varsovian Card hologram if I loose the hologram/card with a hologram?

A “duplicate” of the hologram, namely a subsequent hologram issued in place, for example, of a lost hologram or on the new card, is issued based on data contained in the system — there is no need to present documents for verification.

However, the passenger must sign the application for a subsequent hologram for the Varsovian Card / Young Varsovian Card, thereby confirm that he/she collected a subsequent hologram.

C) Profits from owning of the card. Recharging the card

23. What discounts are the holders of the Varsovian Card / Young Varsovian Card entitled to?

Holders of the Varsovian Card / Young Varsovian Card will be able to enjoy cheaper public transport tickets. Cardholders will also be entitled to discounts in a number of cultural, educational and recreational institutions, a list of which is available here: www.karta.um.warszawa.pl

24. What are the prices of the Varsovian Ticket?

People paying taxes in the Capital City pay less for long-term tickets. A 30-day ticket costs PLN 110, and with the Varsovian Card PLN only 98. People using 90-day tickets within the Varsovian Card did not feel the price change – they still travel for PLN 250, and those without the card pay PLN 280.

TICKET
TICKET WITH THE
VARSOVIAN CARD
TICKET WITHOUT THE
VARSOVIAN CARD
30-DAY (I)                   PLN 98                       PLN 110
30-DAY (II)                   PLN 100
                      PLN 112
30-DAY (I+II)                   PLN 196
                      PLN 210
90-DAY (I)                   PLN 250
                      PLN 280
90-DAY (II)                   PLN 252
                      PLN 282
90-DAY (I+II)                   PLN 482
                      PLN 536

25. What are the prices of the Young Varsovian Ticket and the Discount Varsovian Ticket?

TICKET TICKET WITH THE
YOUNG VARSAVIAN CARD/
DISCOUNT VARSOVIAN TICKET
TICKET WITHOUT THE
YOUNG VARSAVIAN CARD/
DISCOUNT VARSOVIAN TICKET

30-DAY (I)                       PLN 49                      PLN 55
30-DAY (II)                       PLN 50
                     PLN 56
30-DAY (I+II)                       PLN 98
                     PLN 105
90-DAY (I)                       PLN 125
                     PLN 140
90-DAY (II)                       PLN 126
                     PLN 141
90-DAY (I+II)                       PLN 241
                     PLN 268

26. Will I be able to buy the Varsovian Ticket, the Young Varsovian Ticket and the Discount Varsovian Ticket, for example, in the ticket machine, or will I be able to do this only in the ZTM Passengers Service Centre?

Tickets will be available in all ZTM tickets sale points, therefore also in ticket machines. Entitlements to use these tickets will be verified by ZTM ticket inspectors. The exception is the ticket for children from families with three children. These tickets will be available only in ZTM Passengers Service Centres.

D) Young Varsovians Ticket

27. Who is the Discount Varsovian Ticket for?

The Discount Varsovian Ticket is for all people, other than those entitled to the Young Varsovian Ticket, who currently have the right to 50% fare ride, i.e.: retired persons and pensioners until reaching the 70th year of age (with the exception of people using the Senior Ticket), moderately disabled individuals after reaching the 26th year of age, individuals declared to be totally unable to work after they are 26 years of age, doctoral students, no longer than when they turn 35 and individuals whose rights are granted by specific acts (e.g. students or veterans). The Discount Varsovian Ticket costs the same as the Young Varsovian Ticket.

28. Do I need a hologram on the city card for the Discount Varsovian Ticket?

Similarly as in the case of the Varsovian Card and the Young Varsovian Card, a person who wishes to enjoy the Discount Varsovian Ticket should live in Warsaw and settle personal income tax in the Warsaw revenue office. The “Varsovian Card” hologram confirms that its holder meets the requirements necessary to purchase the Discount Varsovian Ticket and it is placed on the card.

29. What hologram should be on the city card to be able to enjoy the Discount Varsovian Ticket?

Similarly as in the case of the Varsovian Ticket, you must have a silver hologram.

30. I am turning 26 and I will no longer have the right to the Young Varsovian Ticket. Do I have to change the hologram from brown to silver?

The brown hologram is dedicated exclusively to people enjoying the Young Varsovian Ticket offer. If you wish to enjoy the Varsovian Ticket or the Discount Varsovian Ticket offer, change the hologram to a silver one.

31. I am turning 21 and I will no longer have the right to the Young Varsovian Ticket. Do I have to change the hologram from brown to silver?

Yes, if you are not a student up to 26 years of age. The brown hologram is dedicated exclusively to people enjoying the Young Varsovian Ticket offer. If you wish to enjoy the Varsovian Ticket or the Discount Varsovian Ticket offer, change the hologram to a silver one.

E) Changing the hologram into E-HOLOGRAM

32. What is e-hologram?

Until 30 September 2016, a hologram stuck on the card is a confirmation of the discount resulting from holding the Varsovian Card or the Young Varsovian Card. From 1 October 2016, its function will be taken over by e-hologram, which is an electronic record of a discount resulting from the settlement of income tax in Warsaw. E-hologram is uploaded to the Personalised Warsaw City Card (Spersonalizowana Warszawska Karta MiejskaSWKM) or other ticket carrier accepted by ZTM.

33. How does e-hologram differ from the previously issued hologram?

E-hologram is an electronic record, while the hologram is a sticker applied to the Personalised Warsaw City Card or other ticket carrier accepted by ZTM.

34. From when can I obtain e-hologram?

E-hologram is already available in ZTM Passengers Service Centres, Residents Service Offices and in some ticket machines.

35. Who can receive e-hologram?

Two conditions must be both met to receive e-hologram — you must live and settle income tax in Warsaw.

The following individuals are entitled to e-hologram within the Young Varsovian Card:

  • children until 30 September in the calendar year in which they are 21 years of age residing in the area of the Capital City of Warsaw if their both parents/guardians or parent/guardian who is a single parent meet the above stated conditions
  • students until they are 26 years of age if:

- they reside in the area of Warsaw and settle income tax in the Capital City of Warsaw

- their both parents/legal guardians or a parent/guardian who is a single parent live in the Capital City of Warsaw and settle personal income tax in the Capital City of Warsaw

  • adult children until 30 September in the calendar year in which they are 21 years of age who do not have parents/legal guardians if they reside in the area of Warsaw and settle personal income tax in the area of the Capital City of Warsaw.

The following individuals also have the right to e-hologram entitling to purchase the Discount Varsovian Ticket (only in case of people living in Warsaw and settling income tax in the Warsaw revenue office, regardless of the fact if those people draw income):

  • retired persons and pensioners until reaching the 70th year of age (with the exception of people using the Senior Ticket)
  • moderately disabled individuals after reaching the 26th year of age
  • individuals declared to be totally unable to work after they are 26 years of age
  • doctoral students, no longer than when they turn 35
  • war veterans or individuals conducting an activity that is equivalent with a war veteran’s activity and certain individuals who are the victims of war repressions and post-war repressions
  • students of undergraduate, engineering or master degree studies after they are 26 years of age
  • students of teacher-training colleges as well as social worker colleges
  • injured veterans receiving disability benefits by virtue of injuries or illnesses occurring as a result of their participation in the warfare abroad.

36. Is e-hologram valid indefinitely?

E-hologram will entitle the holder to use the Discounts Varsovian Ticket or the Young Varsovian Ticket from the moment of its uploading to the card until 30 September 2017. Its validity may be extended if other conditions set forth in Resolution No. VI/103/2015 of the City Council of the Capital City of Warsaw of the 26th February 2015 are met.

37. How do I get e-hologram if I do not have the Varsovian Card or the Young Varsovian Card?

If you have a Personalised Warsaw City Card or other ticket carrier, you should submit one of the following applications in the ZTM Passengers Service Centre or the Residents Service Office:

- green (I) — for an individual

- blue (R) — for the family

- orange (3) — for families with three children (only in ZTM Passenger Service Centres).

If you are submitting a family application (R) or (R3), it should be signed by all adult persons. Additionally, you should present a document confirming the degree of kinship (e.g. birth certificate(s) of the child/children) for review.

Together with the application you should present the first page of your tax return (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax return for 2015 via the Internet, you should bring the first page printed of the PIT tax return with the document number compatible with the UPO document ID and the printed UPO.

The list of addresses of ZTM Passengers Service Centres can be found here.

38. Do I have to visit the ZTM Passengers Service Centre or the Residents Service Office with a set of documents and a completed application if I already have a hologram (sticker) and I have settled tax for 2015 in Warsaw?

People with a hologram (sticker) can obtain e-hologram in some ticket machines. Simply select “e-hologram” option on the start screen and follow the prompts. It is a convenient form of extending the validity of the entitlement allowing to receive e-hologram closest to the place of residence or work, at a convenient time.

You can also visit the ZTM Passengers Service Centre or the Residents Service Office and fill in one of the following applications in:

- green (I) — for an individual

- blue (R) — for the family

- orange (3) — for families with three children (only in ZTM Passenger Service Centres).

It is also necessary to present an identity card and one of the following documents for review:

  • the first page of the filed PIT tax return for 2015 with the Warsaw revenue office stamp certifying the tax settlement
  • an official confirmation of receipt issued by the electronic inbox of the ICT system of tax administration with the first page of the tax return filed electronically and the generated document number compatible with the UPO document ID
  • a certificate from the revenue office confirming the submission of earned income (sustained loss) tax return in 2015.

Foreigners should provide a document confirming the assignment of the NIP number for review.

If you are submitting a family application (R) or (R3), it should be signed by all adult persons. Additionally, you should present a document confirming the degree of kinship (e.g. birth certificate(s) of the child/children) for review.

39. Do I have to apply for a new City Card if I want to upload e-hologram?

No, e-hologram can be uploaded to any Personalised Warsaw City Card and all long-term ticket carriers accepted by ZTM.

40. How much does it cost to upload e-hologram?

E-hologram is uploaded free of charge.

41. What benefits — in addition to the extension of the validity of entitlements — does changing the hologram to e-hologram give?

E-hologram will allow to extend the entitlement in ZTM ticket machines. It will also reduce the risk of mistakes when buying long-term tickets at ticket machines, because people without e-holograms will not have a choice of long-term tickets with a discount enjoyed within the Varsovian Card or the Young Varsovian Card. In the case of changing the nature of entitlement from the Young Varsovian Card to the Varsovian Card, there will be no need to change the ticket carrier.

42. How do I check if I have the e-hologram uploaded and when does it expire?

In the ticket machine, after inserting a card and selecting the “e-hologram” option, information about the validity period and the (Varsovian or Young Varsovian) discount held will be displayed.

This information can also be obtained in ZTM Passengers Service Centres.

43. Are all the machines adapted to uploading e-holograms?

At present, you can upload e-holograms in all stationary ticket machines.

44. How will the ticket inspector check if I have a valid e-hologram?

The inspectors’ readers are adapted to the system so that it is possible to verify validity of tickets.

45. Do I need to replace the card with a new one if I change my status from the Young Varsovian Card to the Varsovian Card and I have the e-hologram?

Yes, you need to visit one of ZTM Passengers Service Centres with a document ID and an actual photo of you. Then, fill in the individual application (I). Together with the application you should present the first page of your tax return (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax revenue for 2015 via the Internet, bring the first page printed of the PIT tax return, which should have a document number on it compatible with the UPO document ID and the printed UPO. Upon verification of the submitted documents, the attendant will give you a new card and code a proper e-hologram. The card will be made free of charge.

46. I am turning 21 and I will not be able to use the Young Varsovian Ticket. Do I need to report a status change to the Varsovian Card with the e-hologram uploaded in the Passengers Service Centre?

No, if you have not turned 26 yet and you are still studying. In other cases you should visit the ZTM Passengers Service Centre and fill an individual application (I) in. Together with the application you should present the first page of your tax return (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax return for 2015 via the Internet, bring the first page printed of the PIT tax return, which should have a document number on it compatible with the UPO document ID and the printed UPO. Upon verification of the submitted documents, the attendant will change the status on the card from the Young Varsovian Card e-hologram to the Varsovian Card e-hologram.

47. I am turning 26 and I will not be able to use the Young Varsovian Ticket. Do I need to report a status change to the Varsovian Card with the e-hologram uploaded in the Passengers Service Centre?

Yes, you should visit one of ZTM Passengers Service Centres with a document ID and an actual photo of you. Then, fill in the individual application (I). Together with the application you should present the first page of your tax return (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax revenue for 2015 via the Internet, bring the first page printed of the PIT tax return, which should have a document number on it compatible with the UPO document ID and the printed UPO. Upon verification of the submitted documents, the attendant will give you a new card and code a proper e-hologram. The card will be made free of charge.

48. How will the institutions offering discounts on the basis of the Varsovian Card and the Young Varsovian Card check the entitlement?

These institutions will have appropriate systems and programs to verify whether a given person holds a valid Varsovian Card or a Young Varsovian Card.

49. What should I do in case of loss/damage of the card with the e-hologram uploaded?

To apply for a new Warsaw City Card and encode the lost ticket and e-hologram, visit the ZTM Passengers Service Centre.

If e-hologram was uploaded in the ZTM Passengers Service Centre or the Residents Service Office, you need to bring the identity card and a current photo in the paper form.

If e-hologram was uploaded in the ticket machine, in addition to the identity card and a current photo, you should have one of the following properly completed applications:

- green (I) — for an individual

- blue (R) — for the family.

It is also necessary to show an identity card and one of the following documents for review:

  • the first page of the filed PIT tax return for 2015 with the Warsaw revenue office stamp certifying the tax settlement
  • an official confirmation of receipt issued by the electronic inbox of the ICT system of tax administration with the first page of the tax return filed electronically and the generated document number compatible with the UPO document ID
  • a certificate from the revenue office confirming the submission of earned income (sustained loss) tax return in 2015.

50. Will I be able to use this ticket and discounts resulting from the fact of settling tax in Warsaw if, until 1 October 2016, I will not upload the e-hologram, and I will have the Varsovian Ticket on the card?

After 30 September 2016, the Personalised Warsaw City Card without the uploaded e-hologram, and having the Varsovian Ticket, the Young Varsovian Ticket or the Discount Varsovian Ticket — purchased before 1 October 2016 — will be an invalid ticket and discounts related to the Varsovian Card will no longer be honoured.

Check where you can find ticket machines which can upload the e-hologram

II. What is the Varsovian Card?

The capital city rewards people who help co-finance the costs of functioning of the city and settle personal income tax in Warsaw. Personal income tax is the largest source of city revenue, amounting up to 1/3 of all financial resources of the capital city. One person paying tax here brings an average of PLN 3.1 thousand to the city’s fund. Thanks to this money Warsaw can develop and function for its residents. Schools, kindergartens and nursery schools, various cultural institutions, such as theatres and museums, operate thanks to these means. There are new buses, trams and metro. Moreover, the city subsidises public transport in nearly 70 percent. Tax money also helped build e.g. the Copernicus Science Centre, the Maria Skłodowska-Curie bridge, and now help build the second metro line. Therefore, people living and settling personal income tax in Warsaw, thanks to the Varsovian Card and the Young Varsovian Card will be able to enjoy discounts in the capital city public transport, culture and sports. Please note! This applies to people living in Warsaw, who settled tax for the entire 2015 in the Warsaw revenue office.

Prices of long-term tickets

TICKET
TICKET WITH THE
VARSOVIAN CARD
TICKET WITHOUT THE
VARSOVIAN CARD
30-DAY (I)                   PLN 98                       PLN 110
30-DAY (II)                   PLN 100
                      PLN 112
30-DAY (I+II)                   PLN 196
                      PLN 210
90-DAY (I)                   PLN 250
                      PLN 280
90-DAY (II)                   PLN 252
                      PLN 282
90-DAY (I+II)                   PLN 482
                      PLN 536

 Prices of discount long-term tickets

TICKET TICKET WITH THE
YOUNG VARSAVIAN CARD/
DISCOUNT VARSOVIAN TICKET
TICKET WITHOUT THE
YOUNG VARSAVIAN CARD/
DISCOUNT VARSOVIAN TICKET

30-DAY (I)                       PLN 49                      PLN 55
30-DAY (II)                       PLN 50
                     PLN 56
30-DAY (I+II)                       PLN 98
                     PLN 105
90-DAY (I)                       PLN 125
                     PLN 140
90-DAY (II)                       PLN 126
                     PLN 141
90-DAY (I+II)                       PLN 241
                     PLN 268

Everyone who lives and settles personal income tax in Warsaw can get the Varsovian Card, and the children of people settling tax in the capital city revenue office — the Young Varsovian Card. The Young Varsovian Card is for children until 30 September in the calendar year in which they are 21 years of age or students until they turn 26.

The Varsovian Card and the Young Varsovian Card will operate on the basis of an electronic card being a ZTM ticket carrier with a special hologram stuck on it.

karta01_542
The Young Varsovian Card hologram (left) and the Varsovian Card hologram (right).

III. Procedures relating to receiving and issuing hologram

  1. Applications may be submitted in ZTM Passengers Service Centres and Residents Service Offices. The hologram (and in the absence of the Warsaw City Card, also the card itself) may be collected from a chosen by the passenger place upon presentment of the first page (the one with the address) with the confirmation of receipt (stamp) of the revenue office or a certificate from the revenue office. If you filed the tax return for 2015 via the Internet, bring the first page printed and the printed UPO — the PIT tax return together with the generated document number compatible with the UPO document ID. In the absence of the number, it is necessary to present a certificate from the revenue office or the first page of the PIT tax return certified by the revenue office.
  2.  A person entitled to discounts based on the number of entitlements has the right to one discount chosen by this person.
  3. The hologram is placed on the Warsaw City Card by ZTM or WOM employees, therefore you must have the Warsaw City Card and other card accepted by ZTM while collecting it and present one of the above-mentioned documents.
  4. Entitlements to free travels for families with four or more children will not change. Children are entitled to free travels on the basis of a card in accordance with a special pattern they already hold. If children wish to enjoy the entitlements resulting from the Warsaw Family Card program, their parents must apply to ZTM or WOM for a hologram, meeting at the same time conditions resulting from the resolution, i.e. reside in Warsaw and settle personal income tax for 2015 in the Warsaw revenue office.
  5. Holograms can also be placed on Student Electronic Cards, Legia Fan Cards (with the ZTM logo and the 11-digit MIFARE number).

Please be advised that in the absence of consent to the placement of the hologram entitling to discounts resulting from holding the “Varsovian Card” and the “Young Varsovian Card” by:

Szkoła Główna Służby Pożarniczej (The Main School of Fire Service),

Student Electronic Cards and Postgraduate Student Electronic Cards issued by the aforementioned higher education institution cannot fulfil the role of a ticket carrier introduced from 1 January 2014 for people living and settling tax in the Capital City of Warsaw. If you are interested in buying the “Varsovian Ticket” and the “Young Varsovian Ticket”, students of this higher education institution will be required to apply for the Personalised Warsaw City Card. You can apply for the Personalised Warsaw City Card in any ZTM Passengers Service Centres, the Residents Service Office or by submitting an application via the website.

Passengers can choose Applications depending on their individual needs:

INDIVIDUAL — for people applying for a hologram entitling them to a discount for the Varsovian Card / Young Varsovian Card or the Discount Varsovian Ticket in the case of:

  • individuals who settled tax for the previous year in Warsaw. When filling the application in the passenger indicates whether it is an application for a hologram or also for the Warsaw City Card. If the individual applies for the Warsaw City Card, he/she should attach a photo to the application. In case he/she is the holder of the ELS Card, Legia Fan Card (with the ZTM logo and the 11-digit MIFARE number) or other accepted by ZTM, he/she only fills in an application for a hologram, entering in the application the MIFARE number of the card held.
  • students who settled tax for the previous year in Warsaw.

FAMILY — when applying for a hologram or a card with a hologram for a few people from one family.

If not all people have an electronic card being a ticket carrier, the application should be accompanied by current photos of people who have not got this card yet. When someone in the family is the holder of the ELS Card, Legia Fan Card (with the ZTM logo and the 11-digit MIFARE number) or other card accepted by ZTM, select an appropriate box in the application and enter the MIFARE number of the card held (a number consisting of eleven digits, in the case of the Warsaw City Card it is placed in the upper right corner on the dark blue side). It is important that the application is signed by all adults (applicants and children) who consented to the processing of personal data, and who make relevant declaration indicated in the application.

FOR FAMILIES WITH THREE CHILDREN — for children living in families with three children. The principle of filling the application in and granting the entitlements of parents is the same as in the case of the Family application. In the case of children it is necessary to apply for new personalised cards — in accordance with a special pattern — with a hologram. The application for the card for children living in families with three children can be submitted in ZTM Passengers Service Centres, attaching photos of children to the application, for whom we are applying for the card. You can also specify any ZTM Passengers Service Centre as a collection place of cards. Replacements for a card in accordance with a new pattern is free of charge.

These families will be able to upload the ticket only in ZTM Passengers Service Centres. The price of the ticket according to the Ticket Tariff applicable from 1 January 2014 is PLN 99.00 for each child. The ticket is valid for 365 days.

FOR FOREIGNERS equivalents of the above-mentioned applications are available. The passenger completes the form in accordance with the pattern below appropriately to the type of application, providing the PESEL number (if held) or the date of birth and the NIP number.

You can also print it out and bring it in person. Below are the applications and a list of places where it can be filed.

wniosek_i_320 Download a individual form (I)

Download a individual form for foreigner (Io)

See how to fill up the form
wniosek_r_320

Download a family form (R)

Download a family form for foreigner (Ro)

Completion of the form for families with 4 or more children (R+)

Completion of the form for foreign families with 4 or more children (Ro+)

See how to fill up the form

wniosek_3_320 Download a form for families with 3 children (3)

Download a form for foreign families with 3 children (3o)

See how to fill up the form

In case of children, you must apply for new personalized cards - with a special formula - with a hologram.

  wniosekd_320

Download a (D) form


The form is for children and youth identified below:

  • § 3, paragraph 2, point 2 of Resolution No. LXVI / 1808/2013 City Council Warsaw of 3 October 2013. On the adoption of the "Warsaw Card Family" (as amended).
  • §1 point 21 of the Annex to Resolution No. LVI / 1584/2013 City Council Warsaw of 23 May 2013. On the establishment of allowances for transport services of municipal public transport in the capital city Warsaw (as amended).

IV. Places, where you can get the Varsovians Card or Young Varsovians Card Applications for download

Check where you can find ticket machines which can upload the e-hologram

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