Integrated ticket in trains
""Integrated ticket" is a special tariff offer in which the owners of the chosen ZTM may travel by suburban trains in Warsaw and neighboring communes.
"ZTM-KM-WKD integrated ticket" in trains operated by the companies:
The principles of train journeys:
- go to:
The "Wspólny bilet" (Integrated Ticket) offer includes the following ZTM tickets:
The offer does not include 30-day tickets of Łomianki Municipal Communication.
Tickets under the "Wspólny bilet" (Integrated ticket) offer entitle to travel by trains of Koleje Mazowieckie (KM) within the area limited by the following stations:
by trains of Warszawska Kolej Dojazdowa (WKD) at the Warszawa Śródmieście WKD – Opacz section.
When travelling by trains of Koleje Mazowieckie based on a ZTM ticket, passengers should note that according to the tariff, zones 1 and 2 are applicable, as in the case of travelling by SKM trains. The following are border stations:
Please note that in Zone 2 only tickets for Zone 2 and Zone 1 and 2 are valid.
Be careful!: In the section Legionowo Piaski - Wieliszew ZTM tickest are valid only in SKM trains of S3 line
At the section of WKD lines included in the offer, ticket zone 1applies only.
Under the "Wspólny bilet" (Integrated Ticket) offer, on KM, WKD and interRegio trains entitlements to fare discounts (50% discount) ) and free travel are accepted, in compliance with the applicable regulations on public transport supervised by ZTM.
Tickets under the "Wspólny bilet" (Integrated Ticket) offer are accepted on KM, WKD and interRegio trains on condition that they are valid during the journey, i.e. that they have been previously activated/validated.
Validation (activation) may be take place:
30-day and 90-day tickets may be activated at the KM train manager, subject to conditions applicable to passengers who do not hold valid tickets.
1-day, weekend and group weekend tickets are activated subject to specific rules:
Where there is no ZTM validating machine installed on a given station or stop, 1-day, weekend and group weekend tickets are validated (given validity) free of charge by the train manager, by writing on the reverse of the aforementioned cardboard ticket, above the magnetic strip, the train number along with the current date and hour. This information is additionally confirmed by the train manager with a stamp placed below the magnetic strip – in the bottom part of the ticket, or at the front side of the ticket. No crossings-out or amendments are allowed to be made on the ticket.
The passenger who has not validated his ticket, referred to above, earlier in the validating machine or in the metro entrance gate, should board the train by the first doors (from the front of the train) and ask the train manager to validate his ticket. Otherwise the passenger is treated as travelling without a valid ticket. Tickets validated by the train manager are inspected by ZTM, KM or PR inspectors on vehicles of public transport by means of inspection tools. If, during the inspection, data recorded on the magnetic strip proves that the ticket is overdue, the ticket is deemed invalid despite the data placed by the train manager. If the ticket containing data referred to above is validated at a later date in the validating machine or the metro entrance gate, its validity period starts as of the date and hour written by the train manager.
Complaints and applications related with travelling by KM or WKD should be submitted directly to the carriers. Collection of amounts due on account of travelling without a valid ticket is within the authority of relevant KM and WKD services, and is performed subject to regulations applicable at KM and WKD.
The amounts due on account of travelling without ticket. In case when the passenger had a valid bearer ticket which was encoded on Warsaw City Card but didn't show it at the moment of inspection, the imposed additional fare may be canceled. It depends on previous payment of handling charge for the benefit of KM or WKD. In order to get this additional fare cancelled the passenger should within 7 consecutive days calculated from the next day after the date of inspection submit in the designated by KM or WKD point the ZTM bearer time-limit ticket or/and a document which proved the fact that the passenger at the time of inspection was entitled to travel by KM or WKD train.
ZTM-KM-WKD Wspólny bilet (Integrated Ticket) is not valid on:
Information about the ZTM-KM-WKD integrated ticket:
"Koleje Mazowieckie-KM" sp. z o.o. (Warsaw Rail KM)
ul. Lubelska 26, 03-802 Warszawa,
tel. (22) 364-44-44
Debt Collection Department
- tel. (22) 473-76-21, fax (22) 473-76-32
Tariffs and Regulation Department:
- e-mail: firstname.lastname@example.org
Warszawska Kolej Dojazdowa Sp. z o.o.
ul. Batorego 23, 05-825 Grodzisk Mazowiecki,
Department of Marketing and Sale of Services WKD Sp. z o.o.
- tel. (22) 755-47-60,
- e-mail: email@example.com
Department of Transport Debt Collection PKP-PR Sp. z o.o.
ul. Kolejowa 5, 60-715 Poznań,
- tel. (61) 424-37-54, 783-933-067, fax (61) 633-43-54
- e-mail: firstname.lastname@example.org
Zarząd Transportu Miejskiego
ul. Żelazna 61, 00-848 Warszawa
24h infoline: 801-044-484
Validation of tickets is made on the grounds of civil law agreements concluded between Zarząd Transportu Miejskiego (Public Transport Authority) and Koleje Mazowieckie (Warsaw Rail) and Warszawska Kolej Dojazdowa (Warsaw Suburb Rail) as regards providing transport services in vehicles of public transport - trains operated by KM and WKD. Pursuant to the above mentioned agreements KM and WKD are obliged to observe the rules included in the following resolutions of the City Council of Warsaw:
Within ticket zones the principles of tickets validation in case of tickets encoded on the Warsaw City Card and the principles regarding luggage and bikes transportation are the same as in vehicles of collective transport supervised by ZTM (Public transport Authority)